Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
U.S. Citizen Services

General Information

Welcome to the American Citizen Services office of the American Institute in Taiwan. We have offices in Taipei and in Kaohsiung.

For notices and announcements of interest to American citizens, please visit the “Public Announcements” page.

In case of an American Citizen Emergency, please call (02) 2162-2000 and press * (star) at any time to reach an operator or duty officer. If calling from the United States, please call 1-888-407-4747.

Due to high customer demand, all routine services at AIT Taipei and Kaohsiung American Citizen Services office are by appointment only using our online scheduling system.

To make an appointment, please select the service you need from the list on the left. You will be able to link to the appointment page directly from the information page.

Services for the Handicapped and the Elderly: AIT Taipei's Consular Section is in a three-story building without an elevator. The American Citizens Services Unit is located on the third floor. If you are unable to climb stairs please have your escort come to the third floor to check in for your appointment. If you are alone, use the telephone at the bottom of the stairs to call the third floor and arrange to be served downstairs.

For information about travel to countries outside the United States, please visit the website. We recommend that you renew your passport at least six months before it expires. Many countries in the region, including China, Singapore, Malaysia, Thailand, Indonesia, Cambodia, Burma (Myanmar), Vietnam, and the Philippines, do not allow you to enter unless your passport is valid for more than six months. 

AIT Taipei

3rd Floor, Consular Section
#7, Lane 134, Xin Yi Road, Section 3
Taipei, 106
Phone: (02)2162-2000, Ext. 2306
Fax: (02)2162-2239


For applications & services:
Mon - Fri 8:15 AM-11:00 AM
By appointment only

AIT Kaohsiung

5th Floor, #88 Chenggong 2nd Road
Kaohsiung, 80661
Phone: (07)335-5006
Fax: (07)338-0552


By appointment only

U.S. Elections 2016

  • U.S. Elections 2016: A Message from AIT Director


Contact Us

  • In case of an American Citizen Emergency, please call (02) 2162-2000 and press * (star) at any time to reach an operator or duty officer.  If calling from the United States, please call 1-888-407-4747.

  • For Kaohsiung area contact information, visit American Citizen Services at AIT Kaohsiung's website.

  • Any other American Citizen Services questions, please send an e-mail to