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U.S. Citizen Services

General Information

Welcome to the American Citizen Services office of the American Institute in Taiwan. We have offices in Taipei and in Kaohsiung. Click here for office hours, address and contact information.

Click here for important public announcements of interest to American citizens

In case of an American Citizen Emergency, please call (02) 2162-2000 and press 0 or * (star) at any time to reach an operator or duty officer.

Due to high customer demand, all routine services at AIT Taipei and Kaohsiung American Citizen Services office are by appointment only using our online scheduling system.

To make an appointment, please select the service you need from the list on the left. You will be able to link to the appointment page directly from the information page.

Click here for general information about scheduling appointments.

Services for the Handicapped and the Elderly: AIT Taipei's Consular Section is in a three-story building without an elevator. The American Citizens Services Unit is located on the second floor. If you are unable to climb stairs please have your escort come to the second floor to check in for your appointment. If you are alone, use the telephone at the bottom of the stairs to call the second floor and arrange to be served downstairs.

For information about travel to countries outside the United States, please visit http://travel.state.gov/.

AIT Taipei

2nd Floor, Consular Section
#7, Lane 134, Hsin Yi road, Section 3
Taipei, 106
Email: amcit-ait-t@state.gov
Phone: (02)2162-2000, ext. 2306
Fax: (02)2162-2239

Hours:
For applications & services:
Mon - Fri 8:30 AM-11:30 AM & 1:30 PM-3:30 PM
By appointment only.

For questions:
Mon - Fri 3:00 PM-3:30 PM
No appointment needed

AIT Kaohsiung

5th Floor, #2 Chung Cheng 3 Road
Kaohsiung, 802
Phone: (07)238-7744
Fax: (07)238-5237

Hours:

By appointment only

ACS Newsletter

Contact Us

  • In case of an American Citizen Emergency, please call (02) 2162-2000 and press 0 or * (star) at any time to reach an operator or duty officer.

  • Any other American Citizen Services questions, please send an e-mail to amcit-ait-t@state.gov.